FAQs
Officer ID FAQs
FAQs
Troubleshooting FAQs
- Zero's disappearing CSV > Excel File Fix
- Do you share my account information?
- Will you remove my information from your site?
- How up-to-date is your information?
- I’m being asked if I’m human. What’s going on?
- Why are company documents not available?
Credit Score Methodology FAQs
- Can I opt out?
- Will my credit score go up or down?
- I generated a new report and the score changed but the rating history is not showing a change yet, why is this?
- Is there a change to the Probability of Default (PD) scores?
- How do I access the old score?
- I downloaded a credit report yesterday, and DueDil says I have 29 days to download the report, when I download the same report again, will this be the new score?
International Data Changes FAQs
- When is International Coverage going to change/be removed?
- What impact does this have?
- Does this impact the WebApp or the API or both?
- Which are the countries retained in the product?
- What is the level of data available for those countries?
- Which are the countries removed from the product?